Important information for PennCard Holders

As you prepare to return to campus, it is important that you have an up-to-date PennCard. Below is information on how faculty and staff can obtain, replace or update their PennCards.

If you are a full-time faculty or staff member with an expired PennCard, please be aware that you will need to replace your card once you return to campus. Certain card holders have already received a communication from the PennCard office in early June which provided instructions to their specific population on how to pick up their cards. Please follow the guidance in those communications. If you have not received this communication from the PennCard Office, then the regular instructions for renewing your PennCard apply.

To ensure we are offering you the most efficient pick-up process, pre-scheduled appointments are required. Upon scheduling an appointment, you will receive a confirmation email detailing the time, date, and pick-up location. If an appointment change is needed, you can refer to their appointment confirmation email or text for their personalized rescheduling link. Be sure to bring your existing card with you in order to get your new card.

If you are a new faculty or staff member who has never had a PennCard, we ask that you apply online by uploading your photo. The PennCard office will send you a notification once your application has been processed. You will then be welcome to make an appointment to come in to the office to pick up your PennCard.

Please note that if you are Temporary Staff, your department will need to submit a PennCard request form on your behalf before you can obtain your card.

Because your PennCard affects building access and financial transactions, it is extremely important to notify the PennCard Center when your PennCard has been lost or stolen.

There is a $20 fee for your first replacement PennCard in the event it is lost or stolen, and $30 for subsequent replacements. If you reported the theft of a stolen card, please bring the police report number and we will waive the replacement fee.

Please schedule an appointment to replace a lost or damaged card. 

For academic affiliates, such as adjunct faculty, visiting scholars & faculty, Wistar faculty, etc., your department, school or center must complete a PennCard Request Form on your behalf in order for you to obtain or renew your PennCard. 

If you have questions about your PennCard status, please contact your school or center for instructions.  

For guests, courtesy appointments, contractors, consultants, and other campus visitor PennCard holders, the renewal of your expired PennCard requires that your department, school or center must complete a PennCard Request Form on your behalf in order for you to obtain or renew your PennCard. 

 

In order to make obtaining replacement PennCards as efficient as possible for the large number of faculty and staff who are returning to campus and need replacement PennCards, the Office is pre-printing cards for individuals with an active faculty (FAC) or staff  (STAF) affiliation in Workday whose cards expired before June 21, 2021. [Note – this does not include temp (TEMP) and contingent worker (CTWK)].

We have communicated to these cardholders that replacement cards will be available after July 5 and so it is particularly important to update WorkDay records for faculty and staff who are no longer affiliated with Penn. The replacement cards will match the previous card unless the affiliation has changed since the previous card was issued and unless the records are updated, these individuals will continue to have access to buildings on campus.

Sponsored Individuals:

Academic affiliates (such as adjunct and visiting faculty and visiting scholars) along with guests of the University and contracted employees have always been able to obtain or replace a PennCard provided that a PennCard Request Form has been submitted to the PennCard office from their sponsoring Penn department, school, or center.

To increase the efficiency of the process, a new online PennCard Request Form has been created to make it easier for departments to provide the sponsorship information to PennCard. This new web-based form replaces the previous paper form that departments were required to complete and provide for the sponsored individuals. Once the form is processed, the designated contact within the department will receive communication via email which they can then forward to the sponsored party with instructions on obtaining the new/replacement PennCard.

The PennCard Center Office is open Monday through Friday, 8:30am to 5:00pm. Appointments for services are strongly recommended.

Contact us with questions at penncard@upenn.edu or 215-417-2273.

The office will be closed on Monday, July 5 in observance of Independence Day.