Lost, Stolen, or Damaged PennCard

All currently enrolled students, standing faculty, and full-time staff are eligible for a PennCard.

There is no charge for your initial PennCard, renewals for expired cards, or where the replacement is necessitated by a change in name or identification.

The PennCard is University property, and should be treated with the same care and consideration as a credit card or government-issued identification card. A fee may apply to replace a PennCard that has been lost or damaged.

Because your PennCard affects building access and financial transactions, it is extremely important to notify the PennCard Center or Public Safety when your PennCard has been lost or stolen.

There is a $20 fee for your first replacement PennCard in the event it is lost or stolen, and $30 for subsequent replacements for loss. If you reported the theft of a stolen card, please bring the police report number and we will waive the replacement fee.

Note: Your lost PennCard is permanently deactivated when a new PennCard is issued. PennCards that have been replaced, then found afterward, should be destroyed or turned into the PennCard office for disposal.

Report Your Lost PennCard Office Contact
During Business Hours PennCard Center 1.215.417.CARD (2273)
Evenings, Weekends, non Business Hours Division of Public Safety.

From any campus phone: dial 511

From off campus: 1.215.573.3333

When your bank account is linked to your PennCard, call your bank
PNC Bank: 1.877.PNC.1000